Q: What is the process to convert my retracts?
A: A typical conversion is as follows:
1) Contact Mitch Stott 828 817 0412 with the following information;
a) Model type, retract type, Radio/receiver used, payment type, shipping insurance requested , and any repairs to be completed.
b) Electrical system:
- Battery voltages requested if other than 6.5V to 6.8V
- ii) Specify delays Left_____, Right_____, Nose/Tail_____
c) Sequencer Y/N
d) Provide shipping and billing addresses, phone number, email
e) Specify payment method PayPal, Personal Check, Money Order
- PayPal, your charges will include the conversion, shipping and insurance, and approximately 4% PayPal Fee
- ii) Check or Money Order saves the 4% PayPal Fee. Either include in your package when you ship your gear or wait until your gear is nearing completion. Approximately one week prior to completion you will be sent a notice (your gear is nearing completion) with your billed amount. You can respond to this by sending your check or MO. If paying by checks your order will be held until funds are received.
2) Ship your retracts struts and wheels to:
DOWN AND LOCKED
308 WATERMILL DR.
MILL SPRING, NC 28756
3) You will be notified by email when we receive your gear.
4) Depending on your gear's condition, or type you could be contacted by phone or email to discuss any issues that are discovered. Please note the conversion process does not
Include repairs to any worn or damaged issues to your gear as received. If your gear is worn and has slop/play in the mechanisms it will leave this way unless you specify the repairs.
5) Approximately 3 weeks your gear will be shipping back to you.
6) Read and complete all install instructions prior to power on, contact:
Ron Word 828 447 8775 with electrical and setup questions, or
Mitch Stott 828 817 0412 with any mechanical or production questions.
7) Please note it is the customers responsibility to ensure that the wheels and struts are correctly aligned and securely fastened to the retract body.
8) We are committed to customer service and welcome phone calls and emails after the sale; we simply want you to enjoy your conversion.
Q: What size plane do you make retracts for?
A: We do not make retracts we offer conversion of your air or mechanical retract to electric scale operating retracts. Miniature through giant scale, contact the factory with any questions about your specific model. To date we have not found retracts that we cannot retrofit. The actual limiting factor is room in your existing retract and wing for a servo motor that measures .650” diameter OD x 2-1/32” long, with a #8-32 jack screw sticking out of one end. Smaller versions are available for miniature projects. If you have a special project contact us, we consider it an opportunity to display our inventiveness and creativity.
Q: How big of a gear can your system lift?
A: Through giant scale, contact the factory with any questions about your specific model.
Q: What is the speed of actuation?
A: Complicated question to answer. The short answer, we can deliver speeds from approximately 6 seconds to 20 seconds. Top speed is influenced by several factors: The designed lifting ratio of the retract, battery voltage, weight of your strut and tire, length of your landing gear strut, stager values and custom speed request.
Q: What kind of battery can I use?
A: Our system works best between 6.5V to 6.8Vdc, regulated (NICD, NIMH, LIPO). If you wish to use any voltage other than 6.5V to 6.8Vdc please discuss with the factory before conversion.
Q: How much power do these things use?
A: The quick and short answer is not much. Our customers typically do not see a change in their charge/use habits. The long answer; Given a 20 minute flight window from the time you power the retract system to the time you turn it off and one up and down cycle you will use approximately 7mAh of your battery. So for a 2200mAh battery (2200/7 = 314) flights before the retracts use your battery up. Not knowing how much power your receiver, flight surfaces, ignition systems, or other stuff requires, we recommend you stay with your current charge/flight schedule. Ensure your power system is in good working order, loose connections, coiled extension wire, weak batteries, pinched wires, conductors showing, and other power system flaws can lead to failures. Discuss your electrical system with the factory prior to use. Check your system prior to flight.
Q: What is your turnaround time?
A: We will be shipping your gear back to you approximately 3 weeks after received.
Q: What is your warranty?
A: Simply put if you have a problem with materials or workmanship within the first two years, call and arrange for shipping and we will repair or replace at no charge to you.
Q: How do I contact you?
A: Mitch Stott 828-817-0412, Ron Word 828-447-8775, DandLretracts@yahoo.com
Q: What materials are used in Down and Locked actuators?
A: Aircraft Aluminum and Stainless Steel.
|
